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ACSI 2017: Restaurant Highlights

August 9, 2017 / David VanAmburg

Full-service restaurants drop to a 10-year customer satisfaction low amid declining sales and shrinking foot traffic.

FOX News: Chick-fil-A Earns Top Spot as More Americans Now Prefer Fast Food Over Full-Service Dining, Study Says »

MoneyWatch/CBS News: Full-Service Restaurants Are Leaving Diners Unsatisfied »

NBC News: People More Satisfied With Fast Food in New ACSI Survey »

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Full-Service Restaurants Falter Amid Slumping Sales →

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