ACSI MATTERS

Insights from the American Customer Satisfaction Index

Menu

Skip to content
  • Home
  • ACSI Experts
  • About ACSI
Search

ACSI 2017: Restaurant Highlights

August 9, 2017 / David VanAmburg

Full-service restaurants drop to a 10-year customer satisfaction low amid declining sales and shrinking foot traffic.

FOX News: Chick-fil-A Earns Top Spot as More Americans Now Prefer Fast Food Over Full-Service Dining, Study Says »

MoneyWatch/CBS News: Full-Service Restaurants Are Leaving Diners Unsatisfied »

NBC News: People More Satisfied With Fast Food in New ACSI Survey »

Share this:

  • Twitter
  • Facebook
Results

Post navigation

← Competition Boosts Satisfaction for Wireless Phone Service
Full-Service Restaurants Falter Amid Slumping Sales →

About ACSI Scores

All ACSI scores are reported on a scale of 0 to 100.

Follow Blog via Email

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 84 other subscribers

Social

  • Facebook
  • Twitter

Connect

https://www.facebook.com/theACSI

Follow the ACSI on Twitter

Tweets by @theACSI

Archives

Categories

  • About (5)
  • Research (9)
  • Results (97)
  • Results (59)

Archive

  • July 2021
  • June 2021
  • April 2021
  • March 2021
  • February 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019
  • November 2018
  • October 2018
  • September 2018
  • August 2018
  • July 2018
  • June 2018
  • May 2018
  • April 2018
  • March 2018
  • February 2018
  • January 2018
  • December 2017
  • November 2017
  • October 2017
  • September 2017
  • August 2017
  • July 2017
  • June 2017
  • April 2017
  • March 2017
  • January 2017
  • December 2016
  • November 2016
  • September 2016
  • August 2016
  • July 2016
  • May 2016
  • April 2016
  • March 2016
  • February 2016
  • December 2015
  • November 2015
  • October 2015
  • September 2015
  • August 2015
  • June 2015
  • May 2015
  • April 2015
  • March 2015
  • February 2015
  • December 2014
  • October 2014
  • September 2014
  • July 2014
  • May 2014
  • April 2014
  • March 2014
  • February 2014
  • January 2014
  • December 2013
  • October 2013
  • September 2013
  • August 2013
  • July 2013
  • October 2012
  • August 2012
  • July 2012
  • June 2012
  • March 2012
  • February 2012
  • January 2012
  • August 2011
  • May 2011
  • February 2011
  • November 2010
  • September 2010
  • July 2010

Follow Us

  • Facebook
  • Twitter
Follow Blog via Email

Enter your email address to follow this blog and receive notifications of new posts by email.